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Frequently Asked Questions

WHERE ARE YOU LOCATED?

Our property is located at 9040 Highway 105 in Beaumont, Texas 77713. We’re on the north side of Highway 105, just west of Major Drive.


HOW FAR ARE YOU FROM DOWNTOWN BEAUMONT, TEXAS?

We’re less than nine miles away from downtown Beaumont, which means you can reach our property after just a 14-minute drive. We provide an ideal solution for the communities of Sour Lake, Bevil Oaks, Pinewood Estates, and Rose Hill Acres, too!


WHAT ARE YOUR OFFICE HOURS?

We’re open from 8 a.m. to 5 p.m. (Monday - Friday). You can also reach our helpful team by phone or through our online form.


WHEN CAN I ACCESS MY RENTAL?

You can use your rental any day of the week! Our storage units are accessible anywhere from 6 a.m. to 8 p.m., seven days a week.


WHAT IS DRIVE-UP ACCESS?

Drive-up access is when you can park your vehicle right next to your rental. Otherwise, you’d have to park it in a front lot and then carry your belongings onto the property and to your unit. No need for that! And because all of our storage units are ground level, you’re in for a fast and comfortable move.


DO YOU HAVE CARTS AND MOVING SUPPLIES?

We sure do! We have a large selection of boxes and moving supplies so you don’t need to waste your time going elsewhere. We also provide handcarts and dollies to aid in your move-in.


WHAT IS A CLIMATE-CONTROLLED FACILITY?

A climate-controlled facility has heating and cooling systems built in. It holds several storage units inside of it, protecting your belongings from extreme conditions. This type of facility is better for long-term storage, furniture, electronics, books, and clothes. And because these units are inside the facility, they tend to keep your possessions cleaner than standard units.


WHAT ARE YOUR SECURITY FEATURES?

Our facility has gated access, perimeter fencing, and video surveillance. Besides giving your possessions 360-degree protection, our security cameras allow for constant monitoring of the area. We make sure your valuable possessions are safely kept in our storage units at all times.


DO I NEED TO DRIVE OUT TO YOUR PROPERTY TO PAY MY RENT?

Absolutely not! Make no mistake – we’d love to welcome you in our office. However, we also want you to have a comfortable renting experience. That’s why we give our customers the option of making their payments online. With our online bill pay option, you can manage your account from anywhere with an internet connection, with any device!


HOW DO I GET STARTED?

There’s plenty of options to choose from. For instance, you can read up on storage tips, calculate the right space for you, and check out our storage units – all right here on our website. At any rate, you can reach us by calling our office. We’ll be happy to answer any questions you might have!