Facility Reviews Summary
Very pleased and easy to work with.
Very appreciative of their service!
Very helpful, made my flooding experience, storage and move back, a bit less traumatic and stressful.
Well managed storage facility; professional staff, clean, well lighted, good security, easy access, and competitive rates.
I'm so glad I chose AA Storage. They were always nice, available, and helpful. This is a great business. Clean, organized and the staff was professional and cared about the people.
The facility is well maintained, has great security and the folks running it are polite.
Amazing Customer Service
On the morning of September 19th, I woke up to a flooded house, at 6:00am, I called AA Storage and left a voicemail not expecting to hear back for several hours. At 7 am, I received a return phone call from Carrie, while her computer was not up yet she was able to take my information and secure me a storage unit at that time. Shortly after she called back and I was able to pay for the unit over the phone. Carrie went above and beyond and did an amazing job during a terrible situation. I would highly recommend AA Storage not only for their facility but for their first class customer service.
Stored my patio and garage content and sports car for 4 years while on assignemetn in France. Everything in tip top shape and practically spotless.. Great job! thanks AA Storage
I will use your facility for any future storage needs.
The facility was always clean, and the staff professional and friendly. The rates were very competitive. We stored there several months, and had no issues whatsoever. I highly recommend AA Storage at 9040 Hwy 105 in Beaumont.
Unbelievably GREAT Service!!
These ladies were the absolute best. They did everything they could to accommodate me while flooding was still occurring. It was such a relief to know I had a storage unit, once I was able to get back in my apartment and start salvaging what I could. They helped make a terrible situation a little less terrible. What a blessing!!! Thank you!!!
Keri was excellent from start to finish. She was always available and willing to help with anything that we needed. The facility was always very clean and I would not hesitate using AA Storage again in the future and will definitely recommend it to others!
Thanks Keri for everything.
The owner, Sara La Flore contacted me and agreed to refund my $30 fee charged by the manager of the facility. She is to be commended for taking this action.
My wife has a terminal illness that causes her to be forgetful at times. She lost the key to her storage space. I went to empty the unit Monday and talked to the lady in the office. I explained that I was there to empty my wife's unit and showed her my ID. She called and emailed my wife to verify I was ok to empty the unit. She told me that I couldn't cut the lock; that she was the only one authorized to cut the lock since I didn't have a key. She then charged me $30 to cut a lock that wasn't hers. While this business practice may be legal, it is certainly unethical. The lady was very rude and condescending. I wouldn't recommend AA Storage to anyone.
Neat, clean, secure and priced right... what more could you ask.
Used them for about a year with no issues.
Very friendly staff Keri is exceptional!
Keri was wonderful to work with and treated me and my items with respect. With her being on site, I felt at ease leaving my belongings. I will recommend this facility over and over again!
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Everyone was super friendly. Clean facility(we had indoor storage). They have a truck available for use when you move into your unit but not when you are moving out. For the amount we paid over the course of give or take 6-7 months it would have been nice to have been able to use it when we were leaving.
Excellent location for storage!
Wonderful place for storage.
https://bit.ly/2OCwaDQ#QVM3SG1sbFRvQm1wOU1zMUV0T0oyZz09 Jeff Adams here. I’m the corproate liason for Tripnado.com, a new way to share hotel savings and generate revenue. It’s free to invite everyone in your organization (including your clients) and can save them up to 50% off hotel bookings. Plus YOU earn 50% cash back on whatever they save! Click on the link above, and do a few searches too see what you can save but more importantly what you can earn! I think you’ll love it! Sincerely, Jeff Adams
I used this facility for about 5 months after Harvey. The manager was very helpful; especially in sending monthly email reminders about when rent was due! Unit was very clean and I would definitely use again.
https://bit.ly/2M1ib4f#akgxQ1kwMTZ5cUYzY05wczE1QXRUdz09 My name is Leslie Freda and I’m the director of corporate benefits for a large wholesale travel provider. After reveiwing your website I thought you would benefit from our free employee travel benefits program. It’s free for everyone in your organization and can save you up to 70% off hotel bookings. Click on the link above, and do a few searches too see what you guys can save! I think you’ll love it! Sincerely, Leslie Freda
Excellent Staff and Facility
I have used this facility for 16 months. The facility is well-maintained, always clean, and temperature has always been maintained. There was no flooding during Harvey.
The staff is friendly and helpful; especially the manager, Keri.
I would gladly use this facility again and do recommend it.
I used this facility to house all the things that I saved from the Harvey flood. They were helpful and everything was fine in the airconditioned climate. I was glad to have this when I had no home.
Raised my monthly rent many times & roof leakes
The people who had the unit before these people were super friendly and helpful. When new people took over, they raised my rent several times. The roof leaks - so my items got ruined. Do they ever sweep up the dead bugs everywhere? The "climate" is controlled to 'not much'.
Always nice. People willing to help us. Used the moving van twice (it was a nice added bonus). Sorry they moved the van to another AA storage place, needed the van 1 more time.
Excellent all around!!
Excellent ALWAYS very helpful and kind. During Harvey they where there open and ready to help with whatever needs needed to be met. I was very grateful.
The best management and facilities..
Clean, well lit, secure facility. Would highly recommend this place.
GREAT STORAGE FACILITY - FRIENDLY & PROFESSIONAL STAFF
Have rented 1 storage unit well before Harvey, Was in need of climate control storage after Harvey - the staff went out of their way to help us. Facility is always clean and security is top notch! Would not use any other facility but AA Storage.
AA was easy to work with for me and my moving company. Thanks.
Have had storage facility here for years. After flood got 2 more. Have always been treated 5 star first class. Could not have asked for better treatment!!
Zero complaints of any kind!
This storage facility is quite awesome! Great location, clean (outside and inside), well lit , easy access, climate controlled, friendly staff, online payments, and safe area. I would highly recommend this business.
Great Storage Facility
I have been a long term customer with AA Storage for over 4 years and I cannot say enough good things about their service!
First off, I work out of the country most of the time, and I was not there when my things were moved in or out, I did everything electronically which made it handy for me.
I would recommend this company to anyone needing storage needs, they are very professional and also personable to deal with.
Awesome Manager and Facility
The storage facility is wonderful!!! Always very clean and organized. Easily accessible from either direction. Keri was awesome to work with. Will definitely recommend this facility to others.
Due to Hurricane Harvey our family needed a place to store what we were able to save from our flooded home. Kerri was amazing at helping us find the right size space for our needs. The facility is always clean, well lit, and very well maintained. I would recommend this business to anyone.
Excellent business and easy to work with
Because of Harvey, my family needed a place to store what we were able to save from our flooded home. Keri, the manager, was eager to help us get settled in as quickly as possible. Everything is well maintained and clean, so that made it easier to leave our things for three months. I would highly recommend this business to anyone.
The manager, Keri, is wonderful. So helpful and very efficient. The facility is nice and clean.
It is true! This place is clean, well maintained, friendly and helpful.
awesome customer service!
So happy I tried them. Prices are good, facility is really clean, and customer service has been great.
In December of 2016 I was in the process of moving to Tennessee and needed to store many of my belongings. Kari was helpful and rented me a place. Due to a situation I needed to change my lock and Kari and her husband did it immediately and were able to bill to my card on file. This is an awesome place great management and very clean and safe.
The Right Choice
The facility is clean and well-maintained. The Property Manager is friendly, helpful, and thorough. Excellent location and easy to access.
the facility is always clean and well maintained. the staff is courteous.
Great location/love use of their moving van at no cost to me/best price
We had opportunity to use their moving van at no cost to me except to fill gas tank back up, & that was a cost of $2.80. How great is that?! Loved the ramp the van came with. The warehouse is very clean and offer at no charge flat bed carts to help load and unload items. Love the fact that the owners are LOCAL business owners and live on premises. The camera surveillance is in your face. Everyone coming or going at every isle & exit/entrance is recorded. Kari is professional and quick with all paperwork needed, with a friendly and welcoming attitude. I will continue to use AA climate controlled storage and highly recommend them to all my friends.
I have rented a unit for four years. I have always had pleasant experiences with the office workers, my unit has never experienced any type of infestation or damage, and the hours are accessible! Great place!
Wouldn't go anywhere else! Have always been treated like family.
Great storage place
I moved from another storage place a few months ago to here, after being at the other location (not an AA Beaumont business) for over 15 years. The management is very helpful, friendly and has the customers best interest at heart. Keri is awesome, friendly and professional all at the same time and is there to help in any way she can. I am very pleased with this location, the prices are very affordable and the units are great, too. I plan to keep my things here for a long time. Great job, thanks.
THIS IS MY SECOND TIME TOO RENT A UNIT WITH AA STORAGE AND I LOVE ALL OF THE IMPROVEMENTS THEY HAVE MADE SINCE THE FIRST TIME I RENTED FROM THEM I LOVE THE GATE IT MAKES YOU FEEL LIKE YOUR STUFF IS MORE SAFE AND THE STAFF HERE AS ALWAYS BEEN THE BEST LOVE IT!!!!!
Bobby is a really nice person. Any question I have he has the answer. Nice place to have a storage at.
I have had a storage unit here for 5 years and I just love it here. Bobby is always nice and friendly.
I REALLY LOVE THE WAY THE STAFF HERE WORKS WITH PEOPLE AND THEY ARE VERY FRIENDLY AND POLITE
This storage is so clean and lite up at night. I like the area it is in would recommend to all my friends and family and to anyone that needs a good place.
I HAVE HAD A STORAGE UNIT HERE FOR ABOUT 3 YEARS AND I LOVE IT HERE WOULD NEVER GO ANY PLACE DIFFERENT , AND THE STAFF ARE THE BEST
We love it here
Bobby is great
THIS STORAGE IS BEAUMONTS BEST
I HAVE HAD A UNIT HERE ABOUT 5 YEARS AND I LOVE DEALING WITH THE MANAGER OF THIS STORAGE HE IS THE BEST AND I LIKE THE FACT THAT THE BUILDING IS ALWAYS CLEAN AND WELL KEPT
Best place in town by far
I have had my storage here for years. I love everything about it from the manager too clean property.
This place is very clean
The price are reasonable prices. Has a gate and very lite up at night. Thanks Bobby for helping me.
Very friendly staff
Had a lot of questions and they answered them all. They helped me a lot. Thanks
We like it here
Haven't had any problems here and the manager is very helpful. He lives on site so I feel better with my stuff there.
Rental Unit At 105 Location
I have a Rental Unit at the 105 Location for the last 2. Years and the Customer Service has been professional and knowledgable. Bobby has been Kind on every visit to the Office and has treated me with Respect. If I owned a Business I would Employ him.
Bobby is a good manage i never had any problem there i have a storage there for some year i give them five star
They are very helpful and willing to go that extra mile to make you feel safe here.
I WENT HOMELESS NOV 2010 AND MOVED MY LIFE INTO #88. SINCE THEN I'V BEEN COMPLETELY BROKE TO MAKING $200,000 A YEAR BACK TO COMPLETELY BROKE AND NOW DIGGING MY SELF OUT FROM THIS WHOLE 1 THING HAS STAYED CONSTANT... AA STORAGE. SO YEA THERE GOOD.
very nice storage units and great manager..so nice and professional and very knowledgeable
THE BEST IN TOWN
THIS HAS TOO BE THE CLEANEST STORAGE THAT I HAVE EVER DEALT WITH, THE STAFF THERE IS TRULY HELPFUL THEY GO OUT OF THERE WAY TOO TRY AND MEET YOUR NEEDS , MR BOBBY MRS SALLY ARE THE BEST WE LOVE HAVING OUR STUFF IN STORAGE THERE BECAUSE WE KNOW IT WILL BE SAFE AND TAKING CARE OF
The Best storage in town...
This is the best storage I love the workers and how clean they keep it and I love the new gate system. Very well lit up at night.
The best costumer service.
Bobby is one of the nice's people to talk too. He is very helpful with what you need to get you moved in. I have been a costumer for a long time.
The building is always nice and clean. Just love this place it is a safe place to keep my things.
Hands down.....the BEST in town!
Manager is wonderful! So helpful and available during office hours and remembers his customers by name. This facility is clean, well lit and secure. As a woman who frequents this establishment at night and alone most of the time, I always feel safe. This location was recommended to me by a friend who used this facility for over a year and had been to others in the area. The BEST customer service, location etc. in this area. Word gets around though so I advise you to pounce on any unit they have available. You can get on a list to be notified when the size unit you really need becomes available (be sure to ask...may no longer be able to do this) but the manager will do everything he can to please customers! Highly recommend this facility to everyone!